- Free Shipping on Orders Over $100
- 99%+ Purity Guaranteed
- HPLC Tested with COAs
- Based in the USA
- Free Shipping on Orders Over $100
- 99%+ Purity Guaranteed
- HPLC Tested with COAs
- Based in the USA
Because Advanced Protocol supplies research materials, returns and refunds are subject to the conditions below.
Orders may be canceled before they enter processing or fulfillment, subject to our Cancellation Policy.
Once an order has been processed or shipped, cancellation may no longer be possible.
For safety, quality-control, and product-integrity reasons, shipped research materials may generally be non-returnable.
Exceptions may apply where required by applicable law or where Advanced Protocol determines that an order was incorrectly fulfilled or arrived damaged.
If your order arrives damaged, contains an incorrect product, or has another fulfillment issue, contact us promptly at: info@advancedprotocol.co
Please include:
We will review the claim and determine the appropriate resolution.
Depending on the circumstances, an approved claim may result in:
The available resolution will depend on the nature of the issue and applicable law.
Unless required by law or otherwise approved by Advanced Protocol, opened, used, altered, or improperly stored research materials are not eligible for return.
Approved refunds will generally be issued to the original payment method.
The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.
If you believe there is an issue with an order or payment, please contact us first so that we can investigate and attempt to resolve the matter.
This does not limit any rights that cannot legally be waived.
Refund and return requests should be sent to:
info@advancedprotocol.co
Please include your order number and relevant supporting information.
Advanced Protocol LLC
2445 Augustine Drive, Suite 150
Santa Clara, CA 95054
Intended for licensed researchers and institutions only. Products are strictly for laboratory research use, not for human or veterinary consumption.
By proceeding, you confirm you are 21 or older and agree to our Terms & Conditions.
